Email services...
Our email broadcasting engine offer’s one of the most reliable platforms in the
industry so you can be sure that every broadcast is landing into your customer’s
inbox. We also have fantastic relationships and white list agreements with the ISPs
(Hotmail, Googlemail and Yahoo) so you can be sure that your emails are not be blocked
as spam, they reach the intended recipient and that they are in the correct format.
Currently SMR2 send over 15 million email messages each and every month with an
average 98% delivery rate.
In addition to email broadcasting, we will help you to ascertain the best practice
processes to ensure your emails reach your customers effectively and that the email
creative is displayed in the right way. It is also important to understand the latest
ISP restrictions, business I.T system protection blocks and content display techniques,
to ensure the message is delivered to the right person, in the right way, at the
right time.
Sometimes a message may have to be throttled to ensure a smooth delivery during
busy periods or a message broken into parts to avoid spam-filter restrictions. These
strategic decisions are constantly changing, and along with legislation and technological
developments, you need a company that is a step ahead. Welcome to SMR2.
Email Planning
SMR2 will also assist you in the planning of your campaigns so you can effectively
segment your database and drive more revenue from your most valued customers and
convert prospects into new customers. As a business, you need to identify your most
valued customers, prospects, latent customers and those
Email Reporting
Our systems can record almost any information you require and we can then create
bespoke reports that you can use to enhance future campaigns or present to senior
management. Every email communication you send provides you with valuable insight
to improve the next one. We will help you to ascertain the relevant information
and transform it into a tool that can enable you achieve better results each time.
Key Benefits
- Easily prepare, send and manage your email communication
- Boost email performance with high deliverability rates of over 98%
- Track performance full real-time reporting on email performance
- Reliable and cost-effective email broadcasting platform
- Manage and target your customers to drive more value from your data lists
eCRM Help and Guidance
Achieving success online is not just about acquiring new customers. Your existing
customers are your most valuable asset because they are already familiar with your
brand and have overcome that emotional barrier to make a first purchase. Now you
have this data you can begin to build stronger lasting relationships with them and
we will guide and support you every step of the way.
Some of the members of SMR2 have 20 years of experience in building and managing
customer databases. We can integrate with almost any existing system or build you
your own that can also link to your email communications to gain a complete insight
into customer behaviour.
You can now have a 360 degree view of your customers at every touch-point and we
can also create bespoke systems to help enhance your customer data. If you are looking
to set up auto-responders, run a customer survey / competition or even implement
a refer-a-friend campaign to boost your data intelligence and revenue, then we can
help. We have already implemented a range of proven systems for our clients that
we can customise to meet your objectives. If we do not currently have as system
or API that you need we can simply call up our team of developers who are on hand
to build a tool that suits your requirements.
Database Development
If you are looking for an easier way to manage your customer data or product portfolio
(prices, information, SKUs, etc) then we can develop bespoke database that enables
you to manage, upload and control everything effortlessly.
Though accessing to your customer and sales data it enables you to fully understand
more about your customers and their behaviour. Once you know what makes them tick
you can create customised marketing campaigns for customer acquisition and retention.
The most successful businesses are those that can create a closer, longer-lasting
relationship. SMR2 is an expert in this field.